Security policy.
The minimum security standards for Hydrate products and the infrastructure that supports them. Written to be short enough to actually read.
Version 1.0 · Effective: 2026-04-24 · Next review: 2027-04-24 · Owner: Seamus Waldron · Covers: SOC2 CC1, CC2
1. Access control
2. Credential and key management
internal/scrubber package redacts common secret patterns, including AWS keys, OpenAI and Anthropic API keys, GitHub tokens, Stripe keys, Google API keys, Slack tokens, PEM blocks, and DSN passwords, from captured Claude Code session data before any storage or LLM processing. This prevents accidental capture of developer credentials.3. Patch and dependency policy
govulncheck on every CI run. Known vulnerabilities block release unless formally risk-accepted with a written rationale.4. Responsible disclosure
External security researchers report vulnerabilities to
[email protected]
(also published in /.well-known/security.txt). We acknowledge
within 48 hours and provide a substantive response within 10 business days.
We do not take legal action against researchers acting in good faith and
following coordinated disclosure. CVSS score and timeline are agreed with
the reporter before public disclosure.
Internal incidents follow the Incident Response Plan.
5. Data handling
User data is handled according to the data classification and retention schedules documented in Data Handling. Session transcripts and extracted facts are classified Restricted. They are not shared with third parties except as described in the Privacy Policy, specifically session narrative text sent to the user's configured LLM provider for extraction (Pro tier only, with the user's own API key).
The secrets scrubber runs before any LLM call. No secret patterns are knowingly transmitted to third-party APIs.
6. Physical security
7. Exceptions
Exceptions to this policy require written approval from Seamus Waldron, documented in the incident log with a time-bound expiry and a compensating control. No open-ended exceptions are permitted.
Contact
- [email protected]: responsible disclosure
- [email protected]: compliance enquiries